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3.7 | 81 Reviews

7.4 cu. ft. Front Load Gas Dryer with Steam Cycles

Whirlpool WGD8620HW

Features

  • Get room to handle large loads with 7.4 cu. ft. capacity
  • An American company in business since 1911
  • An American company for over 100 years
  • Space-saving design with a 33" installation depth

Quick Specs

  • Type: Dryer
  • Fuel: Gas
  • Style: Front Loading
  • Width: 27"
  • Height: 38.75"
  • Depth: 31"
  • Energy Star Rated: Yes
  • Laundry Capacity: 7.4 cu. ft.
  • High Efficiency: No
  • Steam Cycle: Yes
  • WiFi Connected: No

See More

 
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Advanced Moisture Sensing

Help prevent overdrying. Three sensors track moisture and temperature, adapting drying times to end the cycle at just the right time.

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Dryer Rack

Place unique or delicate items like sweaters, pillows, hats and tennis shoes on the Dryer Rack for tumble-free drying. This rack attaches inside the drum and stays in one place throughout the cycle. Rack ships separately after online product registration.

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Intuitive Controls

Let the dryer guide you to the right cycle combinations or customize up to 36 of your own to get the right type of fabric care for whatever you're drying.

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Quad Baffles

Four baffles tumble clothes in a randomized pattern, allowing items to open up freely. This helps increase the effectiveness of the dryer for small loads.

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Static Reduce Option

Help decrease static with the Static Reduce Option, which combines a mist of water with tumbling after the load is dry.

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Steam Refresh Cycle

Release wrinkles and reduce odors with the Steam Refresh cycle. It uses water and heat to get clothes ready to wear without rewashing.

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Wrinkle Shield™ Plus Option with Steam

Help keep wrinkles from setting into clean, dry fabrics. The Wrinkle Shield™ Plus option with Steam uses tumbling and steam for up to 150 minutes after the cycle ends or until you open the dryer door for improved wrinkle-fighting performance.

Laundry Pedestals

Raise your dryer for easier loading and unloading. Optional laundry pedestals also provide space-saving storage for detergent, dryer sheets and other supplies.

Watch Video

Sanitize Cycle

The Sanitize cycle provides care for your clothes in the dryer while eliminating 99.9% of common household bacteria.

Watch Video

7.4 cu. ft. Capacity Get plenty of room to dry the large loads you washed in the matching front load washer. This 7.4 cu. ft. dryer easily handles bulky items like comforters and sleeping bags.

Advanced Moisture Sensing Help prevent overdrying. Three sensors track moisture and temperature, adapting drying times to end the cycle at just the right time.

An American Company for Over 100 Years Whirlpool Corporation started in 1911 as a small company in Benton Harbor, Michigan. Today we are a global home appliance business selling products around the world. We are proud of our American heritage and ingenuity that have driven innovation for over 100 years.

An American company for over 100 years Whirlpool Corporation started in 1911 as a small company in Benton Harbor, Michigan. Today we are a global home appliance business selling products around the world. We are proud of our American heritage and ingenuity that have driven innovation for over 100 years.

Closet-Depth Fit Get a space-saving design with closet-depth fit that allows for more flexible installation in your laundry space.

Dryer Rack Place unique or delicate items like sweaters, pillows, hats and tennis shoes on the Dryer Rack for tumble-free drying. This rack attaches inside the drum and stays in one place throughout the cycle. Rack ships separately after online product registration.

ENERGY STAR® Certified ENERGY STAR® certified models exceed government standards to help conserve natural resources and save money on your utility bills.

EcoBoost™ Option Use less energy while getting great drying performance with the EcoBoost™ option. This option saves energy by using less heat and an extended cycle time.

Intuitive Controls Let the dryer guide you to the right cycle combinations or customize up to 36 of your own to get the right type of fabric care for whatever you're drying.

Quad Baffles Four baffles tumble clothes in a randomized pattern, allowing items to open up freely. This helps increase the effectiveness of the dryer for small loads.

Stainless Steel Dryer Drum Clothes are gently cradled as they tumble around the smooth surface of this drum s stainless steel construction.

Static Reduce Option Help decrease static with the Static Reduce Option, which combines a mist of water with tumbling after the load is dry.

Steam Refresh Cycle Release wrinkles and reduce odors with the Steam Refresh cycle. It uses water and heat to get clothes ready to wear without rewashing.

Wrinkle Shield™ Plus Option with Steam Help keep wrinkles from setting into clean, dry fabrics. The Wrinkle Shield™ Plus option with Steam uses tumbling and steam for up to 150 minutes after the cycle ends or until you open the dryer door for improved wrinkle-fighting performance.

Laundry Pedestals Raise your dryer for easier loading and unloading. Optional laundry pedestals also provide space-saving storage for detergent, dryer sheets and other supplies.

Sanitize Cycle The Sanitize cycle provides care for your clothes in the dryer while eliminating 99.9% of common household bacteria.

Features

  • Get room to handle large loads with 7.4 cu. ft. capacity
  • An American company in business since 1911
  • An American company for over 100 years
  • Space-saving design with a 33" installation depth
  • Dry items like shoes or pillows-shipped separately, see details
  • ENERGY STAR certified
  • Save energy by using less heat with the ECOBOOST option
  • Create customized cycles in a few touches with Intuitive Controls
  • Four baffles tumble clothes in a randomized pattern
  • Gently cradle tumbling clothes with a stainless steel dryer drum
  • Help decrease static after drying with the Static Reduce Option
  • Release wrinkles without rewashing
  • Help keep wrinkles from setting by tumbling with steam
  • Use higher temperatures to sanitize items like towels
Certifications
Ada Compliant ADA Compliant with feet fully extended
Cee Tier Rating Tier I
Prop65 CA
Ul Yes
Controls
Control Location Front
Control Type Electronic Touch
End of Cycle Signal Yes
Feedback-status Indicators Check Vent; Cool Down; Damp; Sensing; Wet
Cycles
Drying Cycles Selections Bulky Items; Colors; Delicates; Heavy Duty; Normal; Quick Dry; Regular; Sanitize; Steam Refresh; Timed Dry; Towels; Whites; Wrinkle Control
Number of Dryer Cycles 36
Details
Automatic Dry Control Yes
Cycle Time Remaining Yes
Door Opening Direction Right
Dryer Heating Burner 20,000
Dryer Interior Light Yes
Drying Rack Yes with online registration (SKU: W10322470A)
Ecoboost Energy Saver Yes
Fuel Type Gas
Lint Filter Indicator Yes
Lp Convertible Yes
Moisture Sensor Yes
Pedestal Options WFP2715HW; Yes
Quad Baffles Yes
Secondary Lint Filter No
Selection of Drying Levels Less; More; Normal
Stackable Yes
Dimensions
Product Height 38.75
Carton Height 40.75
Gross Weight 175
Carton Depth 32.5
Carton Width 28.5
Product Depth 31.0
Net Weight 157.6
Product Width 27.0
Depth With Door Open 90 Degree 54.5
Electrical
Power Cord Included No
Exterior Details
Door Style Side Swing
Reversible Door Yes
Window Yes
General
Dryer Features ADA Compliant; Sanitize Cycle
Installation Considerations
Four Way Venting Yes
Long Vent No
Maximum Vent Length 64
Venting Direction Left, Right, Bottom, Rear
Interior Details
Dryer Drum Material Stainless Steel
Lint Screen Location Front
Modifiers
Number of Dryness Levels 3
Number of Temperatures 5
Temperature Selections Air Only; Extra Low; High; Low; Medium
Options
Dryer Option Selections Control Lock; Cycle Signal; Damp Dry Signal; Eco Boost™; Reduce Static; Wrinkle Shield™; Wrinkle Shield™ with Steam

Quick Specs


  • Appearance

  • Type: Dryer
  • Fuel: Gas
  • Style: Front Loading

  • Dimensions

  • Width: 27"
  • Height: 38.75"
  • Depth: 31"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 7.4 cu. ft.
  • High Efficiency: No
  • Steam Cycle: Yes
  • WiFi Connected: No

Whirlpool Buy More Save More Delivery and Installation Allowance

Offer Expires: 9/23/2026 to 10/31/2026 Must be postmarked by: 1/31/2027

Enjoy exclusive rebate savings with purchase of qualifying Whirlpool appliances. Rebate form must be postmarked by 1/31/2027.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.7 out of 5

66% of reviewers recommend this product.

1 Stars

Horrible dryer, DO NOT BUY

mickeyfish 4/27/2026

This gas dryer does not dry properly. I've tried all combinations of buttons and settings but the clothes still come out damp. And yes, I've cleaned the vent. Purchased this on whirlpoolinsidepass.com but couldn't write a review there so I'm submitting here. I now have to file a warranty claim. If whirlpool fixes this I'll update this review.
Originally posted on Whirlpool.com

No, I do not recommend this product

5 Stars

Large capacity for king size bedding

sandb 3/5/2026

We bought the matching washer a few months earlier and appreciated the increased capacity and wanted to have the increased dryer capacity as well. The pair accommodate cleaning king size blankets and bed spreads. It™€™s easy to select temperature and cycle time on the dryer. I like the steam/sanitize features. We are very pleased with the washer and dryer combination.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Broken Drum

AB6511 3/3/2026

Dryer had awful noise from first cycle. This was ignored by installers. Still waiting for replacement and service.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Love a steam dryer!

Rainey 12/10/2025

Just replaced my 14 1/2 years old dryer with a new one to match the new washer. Very easy to operate and to make individual drying times. I have always loved the steam feature to freshen clothes and help release wrinkles. I have been a Whirlpool customer for 46 years so that should say a lot.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Take CAUTION.....

007lexus 8/14/2025

I've had this for 2yrs but after the warranty ran out,,,isssue. Sometimes you will open it up and water be in it. Oh yeah, the wonderful steam option will spray/leak all of a sudden. One minute towels are dry and next they will be a little wet. My matching washer is absolute GARBAGE. It has a E5 E3 code which is door lock not unlocking. It's not a bad door lock because when you unplug it, then it will unlock ( UNPLUG IS MY FIX). That tells me it's a control board issue. I had the old Whirlpool Duet models and they lasted for many years, OVER 10yrs. Not really any bad issues. I actually sold them still working and made so much better than this CHEAP COST SAVING MODELS NOW A DAYS. Do I work at Whirlpool, YES so I know how this all works. If you buy one good luck and hope its issue free.
Originally posted on Whirlpool.com

No, I do not recommend this product

5 Stars

sandya 8/9/2025

Recently purchase this Gas Dryer and really like all the features it has.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Not worth the time nor money

Trixiebelle 7/23/2025

This dryer is awful. It doesn™€™t dry anything and takes hours to dry one load. We™€™ve read the directions, gone to the whirlpool site, and watched YouTube videos. I do not recommend this product
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Never Buying a Whirlpool when JB Hunt Installs it!

UnhappyCustomer 5/7/2025

The installation was horrible. When attempting to hookup the dryer to the gas line the installers caused the valve to leak gas. Instead of attempting to repair their mistake they stated that they were leaving, leaving me to deal with a gas leak. When I asked them for help, their supervisor refused. JB Hunt was incredibly unprofessional. I suggest you find another company to install your products.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

5 Stars

chrisk9200 4/30/2025

Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Tough and reliable

Average Joe 2/17/2025

My last Whirlpool gas dryer has lasted for over 2 decades. This new Whirlpool gas dryer seems to be just as tough and reliable.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Works as it should

Sam2025 1/28/2025

Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Awful so far!!!

Miss Lillian 1/23/2025

The dryer has not worked since we installed it. We've been waiting for a tech to come out and it's been quite inconvenient between the dryer not working and the service tech scheduling and canceling and rescheduling for awful time during my working hours.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Average dryer, nothing exciting

Rhonnygirl 12/10/2024

The dryer has been a disappointment so far. I replaced an old Whirlpool washer and dryer set I had for twenty years. I had high hopes for the new dryer. I have used the sensory setting and each time they were still wet items in the dryer when the timer went off. If I use the timed setting as I had on the old set, all the clothes were dry. It's disappointing that the features I were attracted to don't work well. The alarm notifying you when the driver goes off is not very loud even in the loudest setting. This is OK if you're in the room with the dryer when it goes off, but when a different room, you don't hear it.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Terrible

rjr!! 12/5/2024

did not work from day 1 and home depot will not replace with a new unit
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

2 Stars

The drum makes a loud rumbling sound.

11/26/2024

Eco feature makes drying too long a process and does not completely dry all items. Each time the dryer is turned on we turn off the eco feature so the heating effect comes right on instead of after 20 minutes. The right rear side of the enclosure gets so hot it can™€™t be touched , We measured 168 degrees F on the surface of the right rear side of the enclosure when in the mid range temperature setting.
Originally posted on Whirlpool.com

No, I do not recommend this product

Customer Provided Photos

 Incentivized Review

5 Stars

jimmy dean 10/28/2024

Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Linda1217 7/24/2024

Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Whirlpool Washer & Dryer

Richard & Betsey 6/14/2024

We Are Enjoying Using Our New Whirlpool Washer & Dryer
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Super efficient

Billboy 6/9/2024

Very efficient and quality build. No breakdowns or service required
Originally posted on Whirlpool.com

Yes, I recommend this product

5 Stars

Love all of the options and settings available!!

Mombonx3 6/1/2024

The dryer is very efficient in getting clothes dried.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Drys like it still new

Billboy 4/19/2024

Five years old and no blips. Very pleased with this Whirlpool dryer.
Originally posted on Whirlpool.com

Yes, I recommend this product

5 Stars

So many options for multiple types of loads

Esm 56 2/26/2024

Only had it for one and a half weeks, so far it™€™s been great . It dies a wonderful drying job and my clothes are not wrinkled as the dryer is large enough to have all the space needed t not tangle the load
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

COOL

BOB bob 1/28/2024

HAPPY with the dryer GOOD PEOLE =========+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Works Good

Bill 12/27/2023

Works good,Some cycles seem long but clothes are dry. Only had a couple weeks but does what is designed to do
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Great dryer just wasn™€™t installed properly

Cindy 10/17/2023

Dryer wasn™€™t installed properly and didn™€™t understand why I was getting so much lint and steam getting released into the laundry room. I had a friend come over we pulled it away from the wall and could see that it wasn™€™t installed properly. It was blowing lint directly from the dryer out onto the floor and throughout the room.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Takes too long to dry.

nomdeplume 9/18/2023

I have had other Whirlpool washers and dryers and like some of the features. But I don't understand why my gas dryer takes so long to dry. Recently I opened the dryer when it was only partly finished with the drying cycle. The clothes felt cool. I closed the door and continued with the cycle and they dried. But I don't understand why part of the time the dryer isn't blowing hot air?
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

4 Stars

There are two things I don't like about this dryer

Nomdeplume 9/5/2023

I've had this for several weeks. I don't like that when you push to start it has to countdown 3,2,1 before it starts. Sometimes it doesn't start so I have to wait to see that it is working. Next, it seems like it sometimes takes a long time to dry. In my old dryer usually 35 minutes was adequate. This requires more drying. I do like the "more time" and "quick dry" features.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Terrible delivery and install

Tyler 8/20/2023

I love the product however the gentlemen that delivered and installed my dryer broke my water valves on the washer and didn't install my dryer vent correctly and because of that my dryer quickly overheated and could have caused a fire.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Graet features but steam feature is disappointing,

Vee52 8/10/2023

On the first time using the steam feature, about 5 minutes the machine starts leaking. the technician came to checked it and reported that the water valve is defective.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Too soon to tell

Rollin Ron 6/8/2023

So far so good only have the unit for a couple weeks
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

4 Stars

More dryer space for bigger loads

Ronnie 5/26/2023

I bought this 2 weeks ago and am still working out the wrinkles so to speak with all the various settings
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

2 Stars

meh. too many settings that don't work

Olive 4/20/2023

The "timed feature" doesn't allow temprature setting other than air. other settings onlly go to medium dry. it is TOO confusing and too many choices that are not needed. I just want to dry my clothes not take a college course on Dryer 101.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

3 Stars

quality issues

km2019 3/3/2023

I bought this gas Dryer less than a month ago. 2 weeks after owning, the igniter goes out and I had to have it serviced. Also, the dryer rack they promise, is out of stock and I'm still waiting for it to be back in stock. It feels like a scam and the dryer leaves me with some severe quality concerns. Other than that, I like the features of the dryer. That is why I gave it 3 stars.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

1 Stars

dryer

BT4511 2/7/2023

we bought this dryer three months ago, from Toll Brother, and we are very disappointed in the product. Very difficult to operate and not user friendly. You have to constantly run the clothes through a cycle just to get them dry.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

4 Stars

New to Gas Appliances

JeRo 1/24/2023

Ever since I have been an adult I have always purchased Whirlpool appliances. Now that I am in my forever home I have stayed loyal. With all of the new bells and whistles I like my gas dryer but for the life of me with this stackable dryer, how do I clean the lint trap? The look, the feel, the efficiency all on point. Changing the lint trap on the other hand, a challenge. The lint trap insert easy to remove and replace but the residual lint inside the lint compartment I cannot get to... The steam feature is the best because I have less ironing to do. I do recommend!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Useless

Shameful 1/21/2023

The dryer stopped working after one month. Repairs were unsuccessful and dealer it back and we are now using a whirlpool dryer.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

1 Stars

DOA

Wet Clothes 12/27/2022

Used it once and there was an intense burning / smoke smell that got on all of the clothes. Shut it off. Three weeks later still waiting for a date when a replacement will be delivered.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great dryer

Happy homemaker 12/21/2022

Thrilled to have this dryer. It is easy to operate and quiet. The steam feature works well. It hot all the wrinkles out of my cotton table cloth.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

easy to use controls

roger 7/31/2022

we bought this dryer a couple months ago -works great -dries great matches our washer we bought a couple years ago were happy with it
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Excellent result!

stef 7/25/2022

I used to be very hesitant in using dryer. Previously I always preferred to hang-dry my clothes for worries that they might shrink. But I'm using this dryer now and have used it many many times and so far so good still happy now. Clothes are dry and intact.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great features!

Laur 3/18/2022

Steam feature and quietness are amazing. Glad I bought this model.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Rattle in the dryer

Erich46 2/22/2022

A rattle has appeared with my dryer. I can not find the origin for the rattle but I believe it is somewhere behind the control panel. I have not been able to identify a good and reputable company here in Sarasota, Fl to offer maintenance support. Very disappointing!!
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

4 Stars

All the bells and whistles; fully loaded

Elizabeth 2/15/2022

I bought this in November 2021, waited a month for delivery. First machine was throwing error codes, so they took it away and hooked my old machine back up. They ordered me another dryer and it arrived in January 2022. This one runs well, very quiet, had all the bells and whistles, and a stainless steel drum. The only feature I don™€™t care for is the delay in starting, you have to hold the button to 3-2-1 and then it starts, it™€™s a little bit of a pain. Drum has a light in it which is nice to find that hideaway sock, etc. There is also more plastic on the front of this one compared to my old one; I prefer the metal. Overall, I love Whirlpool and their service. The whole house is Whirlpool appliance, and I haven™€™t had any issues; but if I do, the parts are made in the USA vs other companies. I have friends that waited months to get appliances fixed due to parts, not Whirlpool appliances. Love all the features!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Solid performer

‘Gate85 1/21/2022

Good performance. Matches our washing machine. Not a big fan of the need to hold button for the 3 second countdown to start. Would also prefer that you could use the ™€œnormal™€ setting without the eco mode running automatically.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great Dryer!

JAKern 12/6/2021

Love how much we can fit in this unit and the steam feature works great!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great Features

Nick 11/7/2021

I'm very happy with my purchase works correctly. A very good poduct.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Poor quality control and service

Ed V. 10/20/2021

Purchased new gas dryer on 8/2/201 from a reputable local appliance company to replace 15+ year old Kenmore. First week of use, noticed it turned very slowly or stopped unless EcoBoost was off and immediately reported to the appliance company. By 9/20 the dryer would not turn at all regardless if empty. Was informed we have to allow Maytag an opportunity to repair, cannot simply send back. First service available 10/15 due to this being a gas dryer. 10/15 - tech indicated pully was on crooked which placed tension on motor and belt and burnt out those, ordering parts. Parts in today, no techs available until 11/12, nearly two months without a dryer. On top of that, this model specifically lists steam but does not disclose that you have to purchase a separate kit for this (the kit is not even a recommended item as frequently purchased). Poor service and quality. I specifically paid more for Whirlpool based on prior experience with products.
Originally posted on Whirlpool.com

No, I do not recommend this product

1 Stars

Whirlpool not handling the problem

Mike O 10/1/2021

First day of use the dryer had a bumping and grinding noise while running. Even with no clothes inside. Called the store immediately and informed them of the issue. They told me they would look into it but it is now a Whirlpool issue not theirs. I called Whirlpool and they told me that a service person was needed rather than sending me a new dryer. Over three weeks have gone by with no service person available until mid October. After being a lifetime Whirlpool customer. 2 Washer and dryer and refrigerator. 25 years. I™€™ve made over 10 phone calls and sent several emails with videos. Visited the store and talked to several people and managers each pushing it back on Whirlpool. No one wants to do the right thing. Why would I wait a month to fix a machine that has a problem on the first day? Bad policy and bad management both Whirlpool and Warehouse Discount Center.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

4 Stars

So far so good

Susie 9/29/2021

I've had my dryer just a few weeks. So far, so good. One thing I don't understand is why the stationary drying rack did not come with the dryer. I was supposed to get an email to order it for free after registering it with Whirlpool, but nothing so far. I do wish the light stayed on longer, I fold as I take items out, and the light goes off about 1/2 way through my folding. Personally not a fan of all the electronics. Would rather have dials like my old dryer. Had to take it off Ecoboost for it to actually dry items in one cycle. Capacity is great though.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great Features

Big Al 8/1/2021

Bought it about 2 months ago and couldn't be happier. Fit in the spot perfectly without any adjustments, easy install. Good to go.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review